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Ernie's TV Sales & Service LTD Return & Refund Policy
Your satisfaction is very important to us. Ernie's TV Sales & Service LTD’s sales professionals strive to provide the best service anywhere - period. We will do everything possible to work with you and the manufacturer of your product to ensure a positive shopping experience.
You may cancel your order at anytime, however, a 25% restocking fee may be applicable.
All electrical parts, ventilation products and custom orders are final sale and not returnable or refundable.
Ernie's TV Sales & Service LTD reserves the right to refuse or accept returns for major appliances purchased in-store or online at our discretion.
All items should be inspected throughly at the time of delivery or pick up.
Damages must be reported within 48 hours of delivery.
If you are not satisfied please contact Ernie's TV Sales & Service LTD Customer Service Department 519) 733-5262or email@example.com
Please also note the following applicable policies:
All products have a minimum of 1yr manufacturer warranty (some exceptions apply)
All defects will be assessed by a technician prior to a return being authorized
No returns or exchanges on used or installed products.
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Free Delivery, Installation & Removal
We offer free local delivery and installation but do not install/connect Natural Gas appliances (dryers and ranges), dishwashers, over the range microwaves, refrigerator water lines, or trim kits.
We can arrange these services locally with private contractors at an additional cost payable to the contractor.
We also offer removal of old items. Let us do the heavy lifting!
Have an item in need of repair? Ernie’s provides service & repair. Call us today to learn more.
At Ernie’s, customer service is our top priority. We pride ourselves on meeting the needs of each and every shopper. Let our knowledgeable staff help find the right product for you!
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